Grace Healthcare is committed to respecting your privacy and complying with applicable data protection and privacy laws. The purpose of this Privacy Notice is to explain how Grace Healthcare processes your personal data related to Grace Healthcare’s websites and internet services.

“Personal data” means any information that can be directly or indirectly used to identify you or another individual. Grace Healthcare processes your personal data in accordance with the General Data Protection Regulation (EU 2016/679) and other applicable personal data legislation.

For information regarding Grace Healthcare personal data processing of our residents, please contact our Data Protection Officer - info (@) venetoprivacy.ie

In the following, we provide information on the kinds of data we collect on these Websites and the purposes for which it is used.

In connection with registration for our services, contact inquiries, subscriptions, etc., we collect personal data that you have provided to us at the time of the operation with Grace Healthcare, including:
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• Contact details (e.g., name, address, telephone number, e-mail address)
• Username in relation to online services provided by Grace Healthcare.
• Possible feedback and inquiry messages provided by you.
• Any other information that may be provided by you via webform or email.

When visiting Grace Healthcare websites, observed data about your online usage is collected. The data includes limited cookie tracking information.

The purpose of processing your personal data is to:
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• Ensure efficient and secure use of our websites and services
• Optimize our websites for a better quality and broader scope of services
• Provide customized services and content recognizing your specific needs and interests
• Facilitate communication between you and us regarding any requests, inquiries, and feedback

Your personal data is either collected from you at the time of registration, contact inquiry, or subscription. We may also access personal data that you have provided to Grace Healthcare by other means, e.g., through our Online Services customer portal, since our online systems may be connected to each other.
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Furthermore, your personal data may be received from other methods of communication such as; email, or telephone contact.

We handle your personal data that you have provided to us (such as profile and contact details) separately from observed data about online service use and derived data, typically in separate databases. Observed or derived data about service usage is always stored using identifiers that are typically randomly generated, ensuring that users cannot be personally identified from the identifiers.

Your personal data is stored as long as necessary in relation to the purposes for which the personal data was collected, unless there is a legal obligation to retain the data further.

In some cases, the recipients of personal data may be located outside of the EU/EEA, in which case we will ensure that a sufficient level of data protection is maintained through appropriate safety measures, e.g., by using the EU Commission’s standard contractual model clauses.

Grace Healthcare is committed to providing you with choices and control over data processing. Below, we list different ways of influencing data collection and processing.

Grace Healthcare is committed to providing you with choices and control over data processing. Below, we list different ways of influencing data collection and processing.

You have the right to prevent your information from being used for direct sales or marketing purposes, including electronic direct marketing purposes. You can opt-out from receiving marketing material by using the contact details provided below.

You have the right to lodge a complaint with a competent data protection authority in relation to our processing of your personal data. As we are based in the Republic of Ireland, the Data Protection Commission of Ireland is our local responsible authority.

We reserve the right to update this Privacy Notice as needed. We encourage you to review this Privacy Notice from time to time for any amendments.

If you have any questions regarding this Privacy Notice or the use of your personal data at any time, the contact details for Grace Healthcare are as follows: info(@)venetoprivacy.ie